Problem Statement Mapping

Design thinking makes us immerse ourselves in the problem space. This workshop will help us do just that.

A problem statement is a concise description of the problem that a project or initiative seeks to address. The problem statement identifies the current state, the desired future state and the gaps between the two. A problem statement mapping exercise is a powerful tool to communicate a baseline understanding of what the team aims to achieve and create alignment, critical to a seamless way of working.

This Interacts template creates a collaborative space with sticky notes, word clouds,  polls, and more to explore the following topics:

• Describe the overall problem we're solving for in one sentence.
• What are the tangible pain points being caused by this problem?
• Who is being impacted by or has an impact on this problem?
• If this problem is solved, what overarching objective is supported?
• What are the tangible success metrics to prove that the problem is being solved?
• What are the potential causes of this problem?
• What is your best idea for a potential solution to this problem?
• Next steps: What can we do tomorrow to start working towards a solution?

How to run this session

1. Sign in to Interacts and create a new session.
2. Scroll down and choose the Problem statement mapping template.
3. You will notice a pre-populated session setup with all the relevant prompts.
4. Add, edit, or remove prompts at your discretion.
5. Click Save session, and that's it. You're ready to go.
   The Problem statement mapping session usually takes 60 - 120 minutes depending on the team size and problem.